Declaration on the obligation to inform

(Privacy Policy)

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Contact with us

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.

Data storage

We would like to point out that for the purpose of simplifying the shopping process and for the subsequent processing of the contract, the IP data of the connection owner are stored by the webshop operator within the framework of cookies, as well as the name, address and account information of the purchaser.

In addition, the following data will also be stored by us for the purpose of contract processing: Company name, address, contact person, telephone number, fax number, email addresses. The data provided by you are necessary for the fulfillment of the contract or for the implementation of pre-contractual measures. Without this data we cannot conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of account information to the processing bank/payment service provider for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.

After termination of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods and purchase date will be stored beyond that until the expiry of product liability (10 years). The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the GDPR.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your terminal device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you disable cookies, the functionality of our website may be limited.

Web analysis

Our website uses functions of the web analysis service Google Analytics. Cookies are used for this purpose, which enables an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for order data processing.

Your IP address is recorded, but immediately pseudonymized. This means that only a rough localization is now possible.

The relationship with the web analytics provider is based on standard contractual clauses/an adequacy decision of the European Commission.

The data processing is based on the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and the GDPR.

Our concern in terms of the GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

Google Analytics

If you have given your consent, this website uses Google Analytics 4, a web analytics service provided by Google LLC. The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Scope of processing

Google Analytics uses cookies that enable us to analyse your use of our website. The information collected by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP addresses are immediately anonymised by us. Due to IP anonymisation, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. During your visit to the website, your user behaviour is recorded in the form of "events". Events can be: page views, first visit to the website, start of the session, your "click path", interaction with the website, scrolls (whenever a user scrolls to the end of the page (90%)), clicks on external links, internal search queries, interaction with videos, file downloads, adverts viewed/clicked on, language setting. Also recorded: Your approximate location (region), your IP address (in abbreviated form), technical information about your browser and the end devices you use (e.g. language setting, screen resolution), your internet provider, the referrer URL (via which website/advertising medium you came to this website).

Purposes of the processing

On behalf of the operator of this website, Google will use this information to analyse your pseudonymous use of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website and the success of our marketing campaigns. The recipients of the data are/may be Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor pursuant to Art. 28 GDPR) or Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and Alphabet Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA It cannot be ruled out that US authorities may access the data stored by Google.

Third country transfer

Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses https://business.safety.google/adsprocessorterms/sccs/eu-c2p/ with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not be entitled to any legal remedies against access by authorities.

Storage duration

The data sent by us and linked to cookies is automatically deleted after 14 days. Data that has reached the end of its retention period is automatically deleted once a month.

Legal basis

The legal basis for this data processing is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

Revocation

You can revoke your consent at any time with effect for the future by accessing the cookie settings https://www.isoled.shop/de/cookie-settings and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. You can also prevent the storage of cookies from the outset by configuring your browser software accordingly. However, if you configure your browser to reject all cookies, this may restrict the functionality of this and other websites. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by a. not giving your consent to the setting of the cookie or b. downloading and installing the browser add-on to deactivate Google Analytics https://tools.google.com/dlpage/gaoptout?hl=de. You can find more information on the terms of use of Google Analytics and on data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=de.

Microsoft Clarity

We use Microsoft Clarity to better understand the needs of our users and to optimise the offer on our website. With the help of Clarity technology, we gain a better understanding of our users' experiences (e.g. how much time is spent on a page, which links are clicked on, which products are more in focus than others, etc.). This helps us to customise our offering according to our users' feedback. Clarity works with cookies and other technologies to obtain information about the behaviour of users and their end devices (including the IP address of the device in anonymised form, screen size, device type (unique device identifiers), browser used, location (country), preferred language for displaying our website). Clarity stores this information in a pseudonymised user profile. The information is not used by Clarity or by us to identify individual users or merged with other data about individual users. Further information can be found in Microsoft Clarity's privacy policy.

Microsoft Clarity is GDPR-compliant and secure as a data controller for visitors. If you would like to learn more about Microsoft Clarity or how Microsoft may use your data, please visit: https://privacy.microsoft.com/en-us/privacystatement

Facebook pixel

We use the Facebook pixel from Facebook on our website. For this purpose, we have implemented a code on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that allow Facebook to track your user actions if you came to our website through Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies allow Facebook to match your user data (customer data such as IP address, user ID) with your Facebook account data. Then Facebook deletes this data again. The collected data is anonymous and not visible to us and can only be used in the context of ad placements. If you yourself are a Facebook user and are logged in, the visit to our website is automatically assigned to your Facebook user account. We want to show our services or products only to those people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. Thus, Facebook users (if they have allowed personalized advertising) get to see suitable advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements. If you are logged in to Facebook, you can change your settings for ads yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . If you are not a Facebook user, you can basically manage your usage-based online advertising on http://www.youronlinechoices.com/de/praferenzmanagement/ . There you have the option to deactivate or activate providers.

Google Remarketing

This website uses Google Remarketing technology from Google Inc. ("Google"). For this purpose, cookies are stored on your computer, with the help of which third-party providers, including Google, record which of our websites were visited with your browser. This information can be used to present our ads to you at a later time on other websites, e.g. as part of Google Search or on websites of the Google network. For more information on Google's data protection and how remarketing works, please see Google's privacy policy. You can also deactivate the storage of cookies here through your browser settings and/or object to collection as part of Google Remarketing through the Google ad settings.

LinkedIn Insight Tag

We use the LinkedIn Insight Tag from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser that enables the collection of, among other things, the following data: IP address, device and browser properties, and page events (e.g. page views). This data is encrypted, anonymized within seven days, and the anonymized data is deleted within 90 days. LinkedIn does not share personally identifiable information with us, but provides anonymized reports on website audience and ad performance. LinkedIn offers the possibility of retargeting via the Insight Tag. We can use this data to display targeted advertising outside our website without identifying you as a website visitor. You can find more information about data protection at LinkedIn in the LinkedIn privacy notices. LinkedIn members can control the use of their personal data for advertising purposes in their account settings. To deactivate the Insight tag on our website ("opt-out") click here

You have the option to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Send us an email or click on the unsubscribe function at the bottom of the newsletter. We will then immediately delete your data in connection with the newsletter mailing.

We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we think may be of interest to you to the email address you provide.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or mail. We may use the information to customize the website to your interests.

Links to other websites

Our website may contain links to other websites of interest. However, if you have used these links to leave our website, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such websites, and such websites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to that website.

Your rights

You are generally entitled to the rights of access, rectification, erasure, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the contact details given in the imprint.